Help Centre
We are here to help!
Sales Support
We are only a click away! Happy to discuss our sales process including costs and delivery timeframes.
Returns Support
If you find that the garment is not working for you, or you we will gladly exchange your item provided.
Contact Us
Please feel free to contact our customer service at any time on +61 412 388 270. Your enquiry is important to us.
HERE TO HELP
We are here to help.
Does it cost anything to be a member of Si Bella Elegance?
NO. It does not cost anything. Simply join us to enjoy great collections and great prices on fashionable women’s clothing.
What is My Account?
As a registered member, you can simply sign in to your account any time. Once you login you can edit your account information, view your order, order status and store credits. You can view your oder history and of course, you will also be able to view your “Wish List” of your favourite collections.Â
How do I update my details in my account?
Start by login to your account to update your details. Once logged in, click ‘my account’ located on the top header menu. Then click ‘Account Details’ to update your details. Press ‘Update’ after you finish updating your details to ensure your details have been saved.
How can I change my password?
Please simply login to your account – and go to the ‘Account Details’ tab under ‘My Account’ menu. There, you will find ‘change password’ option. Enter your new password and press ‘update’ to save.
I'm experiencing issues viewing your website.
Please ensure that the browser you are using is up to date to ensure it is not a compatibility problem. Or alternatively please use a different browser. If you are still experiencing difficulties, please email us directly at info@sibellaelegance.au and we will get back to you as soon as possible.
I am having problems ordering through your website
If you encounter any difficulties ordering through the website, please contact us.
